Frequently Asked Questions

Everything you need to know about your New Leaf Home Medical experience.

What is your standard shipping timeframe?

We offer standard shipping within 3-5 business days. Expedited shipping options are available at checkout for those who need their fashion essentials sooner.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Are your products ethically sourced?

Yes, we prioritize sustainability and fair labor practices. All our apparel is sourced from manufacturers who adhere to strict ethical and environmental standards.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our delivery reach to more countries soon.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.