Returns & Exchanges
At New Leaf Home Medical, we want you to feel confident in your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If you are not completely satisfied with your order, we are here to help you find the perfect fit or provide a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
- 3.Ship It Back
Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
