Returns & Exchanges

At New Leaf Home Medical, we want you to feel confident in your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If you are not completely satisfied with your order, we are here to help you find the perfect fit or provide a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.